We value the feedback that we receive from our patients as we see this as a way to continuously improve the high quality dental care and personalised service we are proud to provide at Castelnau Dentists. Please see some our recent feedback from our existing patients:
The receptionist was very nice and helpful and the dentist was very friendly and took time to explain to me what treatment was needed and why. Overall a great team and an amazing experience that made it a pleasure to go to the dentist!
Excellent customer service, the reception staff are always friendly and approachable. Alex is very skilled and talented dentist! Daunting dental appointments are a thing of the past…I actually look forward to my appointments. Sad but true!
Being a very nervous patient I feel totally at ease at the Castelnau practice, from the lovely receptionist to all the dental staff. I can't praise them all enough.
Excellent dentist - Alex Jabour, makes you feel comfertable, (I'm not the best in a dentist chair) brilliant service, teeth always look & feel great & polite, competent no fuss girls at reception. Castelnau is a quality dental surgery, of that there is no doubt.
My 13 year old son has had major work done and has been treated with kindness and compassion whilst achieving a great result. I would recommend Castlneau Dentist to all!
I have been a patient for many years. Dr Jabour is an outstanding dentist and has done a great job in maintaining my oral health and improving my teeth and gums over this time. The reception staff are always very helpful and friendly and I am happy to recommend the practice unreservedly.
Because my experience at the dentists is always comfortable and the staff know who you are and make one feel welcome
I know it is a business, but they do not beef up the visit with trying to sell extras. Excellent treatment from Malcolm and hygienist and very helpful, pleasant desk staff.
The welcome is always friendly, the dental work efficient and the patient is put at ease by having the problems, and the subsequent treatment, explained thoroughly.
Excellent service in all areas
The practice is very professional and I always feel welcome. Dr Farr and the team always give the impression that nothing is too much trouble.
Despite my terrible phobia of the dentist I was made to feel safe and comfortable. The prices are also very good.
Honest, friendly and expert knowledge and professionalism
Friendly, efficient (and gentle).
Really friendly - the dentist explained everything really well and I felt very relaxed and totally trusted his advice and what he was saying to me.
Friendly, professional staff that made me feel at ease
I always feel confident with the advice and experience of the team at Castelnau Dentists.
Friendly and welcoming reception every time and extremely professional care by my dental team
The dentist, Malcolm, was very welcoming, informative and helpful. I was very happy with my 1st visit as he put me at easy from the start to finish :)
My first visit yesterday was a good experience, friendly receptionist and friendly dentist who put me at my ease
I have been a patient for many years now. I have always been made to feel comfortable and confident throughout any treatment. All the work I have had done has been excellent and the reasons for that treatment have always been explained to me.
I only have praise for Tony and his nurse Kumara - both are extremely friendly and Tony lets you know every stage of treatment exactly what he is doing, I don't even feel nervous waiting for my appointment. I have had to have some extensive work lately and Tony has been absolutely brilliant!!
Comfortable atmosphere. All staff were very friendly and welcoming. Having not been to the dentist in a few years I was initially nervous and apprehensive, this was instantly put to rest and I left feeling very positive about the whole experience (and slightly silly for not having gone sooner).
Have been going to the practise since I was little and have always found it friendly and the staff nice. I have a phobia of dentists and have only recently in the last couple of years been going to the hygienist. They make it more comfortable and talk you through it and explain things and put me at ease would recommend it.
Alex is a fantastic dentist, he is extremely knowledgable in his profession and i feel extremely confident that i am getting the best dental care possible. I have recommended him to friends and family and they are also very happy with Alex as their Dentist.
Alex promised that he would make sure I was happy with a new crown at the front, a very tricky assignment, and he didn't stop until I was happy. Everyone was kind, professional and patient.
Malcolm. Professional, efficient, friendly and not preachy.
My dentist, Dr Francisco, is wonderfull! He is professional, he always explains everything, he puts me at ease and I am extremely happy with everything he has done to my teeth.
Really friendly, happy dentist. Put my daughters at ease when one had to have filling and the other a tooth out. Best Dentist experience ever.
Ease of access.
The dentist was very professional and knowledgeable.
I've been to a lot of different Dentists over the years and had a few issues with some of the capabilities and knowledge. Alex is by far the best Dentist I have ever been to. His competency, skill and knowledge is exceptional and as long as he is at Castelnau Dental Practice, I'll keep coming here!
With our convenient location, friendly and highly experienced team and choice of accessible NHS dentistry and expert, high quality dental treatments as well as groud floor surgeries for wheelchair access, flexible opening times and a choice of payment options - visiting the dentist just got a whole lot easier. Register or book an appointment online today.